Purpose

At the end of this learning unit, the learner will be able to know about the concept of languages and connectors and how these are used in a ClickLearn project and recording.

Learning Objectives

• Describe the concept of languages and connectors 
• Explain the importance of selecting the appropriate connector
• Know the benefits of choosing the appropriate languages for a ClickLearn Attain project 

What are Project Languages?

While creating a ClickLearn content project, you are presented with various choices that help you create the project according to your requirements. In addition to other details, you are given the option to choose the languages in which you might want to translate your learning content. 

Often, organizations have their presence in different regions and countries. In such scenarios, there is a need to have a regionalized system that caters to the learning needs of the local audience or users.  This essentially means that the authors creating training content in these organizations, need to have the ability to translate instructional text, chapters, comments, and notes, to the local languages. 

Selecting project languages according to the local culture and language helps to put your learners at ease with the process or product that they are learning about.  

When you select some regional languages, there are two scenarios for translating the content. The first one is when you record on an English user interface, and then translate the instructions, notes, and comments manually to the local language. 

Another scenario is that you replay a recording done on an English user interface on a user interface using the regional language, such as German or Spanish. In this case, both the screenshots in the recording as well as the instruction text are displayed in the regional language to the learners. 

This translation is done by the “Localization” feature in ClickLearn Attain, which we will explain in detail in the Localization mission.  

Selecting the Project Languages

While creating a content project in ClickLearn Attain, you can add the required languages for the project on the Localization screen.  English (en-US) is the default language selected. You can choose from the list of supported languages in the application.

Please note that in case you do not add any additional languages while creating the project, you always have the option of adding more languages on the Language settings screen. Details about Language Settings will be explained in the Settings learning unit.

Doing so would result in the language having default language screenshots, but the explanation in the local language. Custom text, such as titles, sections, text blocks, or instructions that you have overwritten manually will not be translated and may cause confusion for a non-English speaker.

What are Project Connectors?

ClickLearn connectors are ClickLearn’s ability to record, replay, and perform any actions on a specific software or web application. Each connector is internally tagged to the software versions that it supports, so it can automatically detect the software version for which it is going to be used for recording.

While selecting the connector for a Content project, the connector list will display only the connectors that you have the license for. 

While recording a Windows application, ClickLearn Attain automatically detects which application you are recording and for which version. The appropriate connector is then selected for the recording. If you do not have the license for the required connector, then the application switches to the default Windows connector, which would not give the desired output.

For recording Web applications, the Web connector requires two supporting entities – the Chrome extension and the ClickLearn Native Messaging Host. 

The ClickLearn Native Messaging Host is installed automatically when you install ClickLearn Attain. However, you need to install the extensions for Chrome and/or Edge browsers from the respective stores. Below are the links for these.

The Native Messaging host enables the ClickLearn recorder, replay function and ClickLearn Assist to run smoothly. It is the communication link between the browser extension and the recorder process. 

Please note that just like adding languages later, you can also add or edit project connectors later on the Project Settings screen. Details about Project Settings will be explained in the Settings learning unit.